Terms and Conditions
At 11 Seeds, we stand behind our products. Learn about our satisfaction guarantee and return procedures.
At 11 Seeds, we provide clear terms to ensure a safe and fair experience for all users. By using our website, you agree to the following terms.
1. OVERIEW
This website is operated by 11 Seeds, a brand of IMAY, Inc. Throughout the site, the terms "we," "us," and "our" refer to 11 Seeds. By accessing or purchasing from our website, you agree to be bound by these Terms of Service ("Terms"), including any additional policies referenced herein. These Terms apply to all users of the site, including browsers, customers, vendors, and contributors of content.
2. ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this website. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws).
3. ACCURACY OF INFORMATION
We strive to ensure that product descriptions, pricing, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct errors and to update or cancel orders if information is inaccurate at any time, without prior notice.
4. PRODUCTS AND SERVICES
All products are subject to availability and may be discontinued at any time. Prices are subject to change without notice. We make every effort to display product colors and images as accurately as possible, but we cannot guarantee that your computer or device will display them correctly.
5. ORDERS AND PAYMENTS
By placing an order, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized activity, or violation of these Terms. All payments are processed securely through third-party payment providers. We do not store your credit card or payment information.
6. SHIPPING AND DELIVERY
Delivery times are estimates and may vary depending on your location and shipping provider. We are not responsible for delays outside our control, including customs clearance, weather conditions, or carrier issues.
7. RETURNS AND REFUNDS
If you are not satisfied with your purchase, please review our Return Policy for details on eligibility and instructions. Certain products may be non-returnable for health and safety reasons.
8. INTELLECTUAL PROPERTY
All content on this website, including logos, product names, text, graphics, and images, is the property of IMAY, Inc. or its licensors. You may not reproduce, distribute, or exploit our content without prior written permission.
9. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or policies of those sites, and your use of them is at your own risk.
10. LIMITATION OF LIABILITY
To the fullest extent permitted by law, 11 Seeds shall not be liable for any damages arising from the use of our products or website, including but not limited to indirect, incidental, or consequential damages.
11. INDEMNIFIC
You agree to indemnify and hold harmless 11 Seeds, IMAY, Inc., and our affiliates, partners, and employees from any claim or demand resulting from your breach of these Terms or your violation of any law or third-party rights.
12. GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of the State of Massachusetts, United States, without regard to conflict of law principles.
13. CHANGED TO TERMS AND CONDITIONS
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on our website. It is your responsibility to review this page periodically for updates.
Got Questions About Our Terms and Conditions?
Our customer service team is here to assist you with any questions
Email: support@11-seeds.com
Phone: +1 (878) 212-9946
Last updated: September, 2025
Terms of Service FAQs
11 Seeds is a brand of IMAY, Inc. These Terms of Service apply to all users of our website, including browsers, customers, vendors, and contributors of content. By accessing or purchasing from our website, you agree to be bound by these terms.
You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction, including copyright laws.
We strive for accuracy in product descriptions, pricing, and availability, but errors may occur. We reserve the right to correct mistakes and update or cancel orders if information is inaccurate.
Orders require current, complete, and accurate information. We may refuse or cancel orders if we suspect fraud or unauthorized activity. Payments are securely processed via third-party providers, and we do not store credit card information.
Delivery times are estimates and may vary. We are not responsible for delays caused by factors outside our control, including customs, weather, or carrier issues.
Please refer to our Return Policy for details on eligibility, return procedures, and refunds. Certain products may be non-returnable for health and safety reasons.
All content, including logos, text, graphics, and images, is owned by IMAY, Inc. or its licensors. You may not reproduce or distribute content without written permission.
Our site may link to third-party websites. We are not responsible for their content, accuracy, or policies, and your use is at your own risk.
11 Seeds is not liable for damages from the use of products or the website, including indirect or incidental damages. You agree to indemnify and hold 11 Seeds and affiliates harmless for claims resulting from your violation of these Terms or any law.
These Terms are governed by the laws of the State of Massachusetts, United States, without regard to conflict of law principles.
We may update or modify these Terms at any time. Changes take effect immediately upon posting. It is your responsibility to review the page periodically for updates.