Privacy Policy

PRIVACY POLICY

SECTION 1 - INFORMATION WE COLLECT

When you interact with the 11 Seeds website, we may collect personal information such as your name, billing and shipping address, email address, phone number, payment details, and delivery information. We may also automatically collect technical information including your IP address, browser type, operating system, and browsing activity through cookies or similar technologies.

We use this information to:

• Process and fulfill your orders
• Communicate with you regarding your purchases, inquiries, or account
• Send updates and marketing communications (if you have opted in)
• Improve our website, products, and customer experience

SECTION 2 - CONSENT

By providing personal information, you consent to our collection and use of it for the purposes outlined in this Privacy Policy. You may withdraw your consent at any time by contacting us at the details provided in Section 8.

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law, or if you violate our Terms of Service.

SECTION 4 - THIRD-PARTY SERVICES

We may engage third-party service providers to perform services on our behalf, such as payment processing, shipping, and analytics. These providers will collect, use, and disclose your information only to the extent necessary to allow them to perform their services. Each provider has its own privacy policy governing how your data is handled.

SECTION 5 - SECURITY

We implement commercially reasonable safeguards to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction. However, no method of data transmission or storage over the Internet is completely secure, and we cannot guarantee absolute protection.

SECTION 6 - AGE OF CONSENT

By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this website.

SECTION 7 - CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will take effect immediately upon posting to our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

SECTION 8 - QUESTIONS AND CONTACT INFORMATION

If you have questions about this Privacy Policy or wish to access, correct, amend, or delete the personal information we hold about you, please contact our Privacy Compliance Officer via our Contact Us page or email us at support@11-seeds.com

SECTION 9 - COOKIE POLICY

What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help us recognize your browser, remember your preferences, and improve your overall experience.

How We Use Cookies
We use cookies and similar technologies to:

• Enable website functionality (e.g., keeping items in your cart)
• Understand how visitors use our site through analytics
• Improve website performance and usability
• Provide personalized content and marketing (if you have consented)

Types of Cookies We Use

• Essential Cookies - Required for the site to function properly (e.g., checkout, secure login).
• Performance & Analytics Cookies - Collect anonymous data about site traffic and interactions to help us improve.
• Functional Cookies - Remember your preferences (e.g., location, language, saved settings).
• Advertising Cookies - May be used by us or trusted partners to deliver relevant promotions.

Managing Cookies
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to disable them. Please note that disabling cookies may limit certain features or functionality of our website.

Updates to This Cookie Policy
We may update our Cookie Policy from time to time to reflect changes in technology, law, or business practices. Updates will be posted on this page, and we encourage you to review it periodically.

Last updated: September, 2025